T: 01462 440410

Salon Terms and Conditions

  • Mobile phone
    To preserve the relaxing atmosphere at Body Magic, we request that clients switch off their mobile phones.
  • Appointments
    Please note that as a courtesy to all clients a prompt appointment schedule is adhered to. Late appointments may not be honoured.
  • Cancellations
    We regret it is necessary to charge 50% of the whole price of treatments in the event of a cancellation being less than 24 hours or non arrival.
  • What to bring with you for Spa days
    We have lockers, robes and towels for your use and comfort.
    We ask that you bring a swimming costume and flip flops for use in the Spa.
  • Smoking
    Please note that it is illegal to smoke anywhere in the salon or spa.
  • Age Restrictions
    We only treat people over the age of 16 years of age for certain treatments. In some cases written parental consent may be required and we reserve the right not to treat clients. Please call for details.
  • Payment
    VAT is included in all our prices.
  • Data Security
    Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence
    We would, on occasion, like to send you details of open evenings and special promotions. If you would rather not receive these please tell us.
  • Price alteration
    We reserve the right to alter prices from time to time without prior notice
  • Relevant medical conditions
    Please inform your therapist of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you.
  • Treatment times
    All treatment times quoted include changing and allows time for any consultations required and completion of forms.

    • Contra-indications

  • We do not recommend waxing or facials directly before or after any form of heat treatment.
  • To gain maximum benefits from essential and aromatherapy oils, we suggest you avoid showering for 3-4 hours after treatments using these and even leave the oils on overnight if you can.
  • Avoid drinking alcohol after an aromatherapy massage and ensure you drink plenty of water following the detoxification treatment.
  • If you have any allergies, particularly to nuts, seafood or wheat, you may be asked to take a patch test prior to any skin treatments.
  • If you suffer from skin sensitivity, severe contact eczema, dermatitis or psoriasis we may ask you to take a patch test prior to any skin treatments.
  • We do not recommend pedicures or reflexology if you suffer from athletes foot, verrucae or fungal infections.
  • We do not recommend aromatherapy treatments if you are within the first three months of pregnancy.


Address: 8-10 Arcade Walk, Hitchin, Hertfordshire, SG5 1EE

Copyright ©2010 Bodymagic Hitchin

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